We are excited to now be able to offer Canada Wide Flat Rate Courier Shipping, With Tracking (priced according to region). Orders now get to you faster and more reliably at an economical rate. Silvervine Sticks, Greeting Cards and Pet Tags still ship for free by Canada Post.

Shipping Policy

Shipping Exclusively to Canadian Customers

Local Pick-Up

We offer local pick-up at Wiggles and Whiskers Headquarters located at:  26 Young Street, St. Jacobs, ON N0B 2N0. When local pick-up is selected we will email you to make arrangements for a date and time to pick-up your order. 

Canada Post Shipping

We use Canada Post Lettermail™ to ship the majority of our products as many items can be compressed effectively through vacuum sealing. This technique ensures products reach their destination undamaged and it also drastically reduces shipping costs. No Tracking number or insurance is provided with this service, but a photo of your order can be taken at the time of mailing and emailed to you as confirmation of shipment upon request. The speed of this method varies depending on the time of year. 

Sometimes we will also use Canada Post Expedited™ Shipping for larger packages. A tracking number is provided to customers with this service. Canada Post has a shipping speed guarantee of 3 business days for locations within Ontario and within 7 days for the rest of Canada. Unfortunately in the last year this method of shipping has become VERY expensive due to a number of factors and it has not been feasible for us to use it most of the time. 

ChitChats and Stallion Express Courier Service

Effective 10/2022 we will be utilizing these third party courier services in order to provide a cost effective shipping alternative for bulkier products such as Cat Nap Play Mats, Snuffle Logs and Snuffle Balls. ChitChats/Stallion Express does utilize Canada Post delivery agents at various stages, so it is very likely you may not even notice this change. Tracking numbers will still be provided a time of shipping. 

Canada Post Xpresspost™ Shipping

Effective 21/03/2023 we will only be offering Xpresspost™ shipping via Canada Post by request only. If you would like this fast/express shipping method please contact us directly at megan@wigglesandwhiskers.ca  or 519-998-6154 for a quote.